Privacy Policy — 755win Platform

This Privacy Policy ("Policy") is published by 755win ("we", "us", "our", "the Platform"), the operator of the website located at https://755win.cam. 755win is an English-language online gaming information and entertainment platform designed for users including those based in Pakistan. We provide educational content about sports betting, live casino games and responsible gambling practices.

We recognise that privacy is a fundamental right. This Policy sets out in clear terms what personal data we collect from users of the 755win platform, for what purposes that data is used, how long it is retained, with whom it may be shared, and what rights you hold in relation to your personal information. Our commitment is to handle all data with care, transparency and integrity.

By accessing or using the 755win platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" — Any information relating to an identified or identifiable natural person. This includes data such as name, email address, date of birth, residential address, account activity records and device identifiers.
• "Data Subject" — The natural person (i.e., you, the User) to whom Personal Data relates.
• "Data Controller" — The entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Data Controller is 755win.
• "Data Processor" — A third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement and in accordance with this Policy.
• "Processing" — Any operation performed on Personal Data, including collection, storage, retrieval, use, transmission, restriction and deletion.
• "Consent" — A freely given, specific, informed and unambiguous indication of the Data Subject's agreement to the processing of their Personal Data for a stated purpose.
• "KYC" — Know Your Customer: the identity and address verification process conducted in compliance with anti-money laundering obligations.
• "Cookies" — Small text files placed on your device by the Platform for the purposes described in Section 9 of this Policy.

755win collects Personal Data only to the extent necessary for the purposes described in this Policy. The categories of data we may collect are set out in the table below:

755win collects Personal Data through the following mechanisms:

4.1 Data You Provide Directly

• Completing the account registration form;
• Submitting identity verification documents during the KYC process;
• Initiating or receiving financial transactions through the cashier;
• Contacting our support team via email or live chat;
• Setting responsible gambling preferences such as deposit limits or self-exclusion.

4.2 Data Collected Automatically

When you access the platform, certain technical and usage data is collected automatically through server logs, analytics tools and cookies. This includes your IP address, device fingerprint, browser metadata and session activity. This automatic collection is necessary for platform security, performance monitoring and fraud detection. See Section 9 for full cookie details.

4.3 Data from Third Parties

755win may receive Personal Data from third-party service providers used to facilitate payments, verify identity or detect fraudulent activity. Examples include payment processors (referenced in this context only — Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are mentioned as familiar Pakistani payment references; none of these institutions are data partners of 755win), identity verification agencies and anti-fraud service providers. Any data received from third parties is handled in accordance with this Policy.

755win processes Personal Data for the following purposes:

• Account Management: To create, maintain and administer your user account, including verification of eligibility and processing of account settings.
• Transaction Processing: To process deposits, withdrawals and bonuses in PKR and other supported currencies, and to maintain accurate financial records.
• Identity & Age Verification: To verify that you meet the minimum age requirement (18+) and to comply with KYC/AML obligations under applicable law.
• Customer Support: To respond to enquiries, resolve complaints and provide assistance in English, including to users contacting us from cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent transactions, account abuse, unauthorised access, collusion and other harmful activities.
• Legal & Regulatory Compliance: To fulfil obligations under applicable laws, including anti-money laundering requirements, licensing conditions and court orders.
• Responsible Gambling: To administer responsible gambling tools including deposit limits, self-exclusion orders and session controls, and to identify patterns of potentially harmful behaviour.
• Platform Improvement: To analyse usage patterns, improve the user experience, optimise performance and develop new features.
• Marketing Communications: Where you have provided explicit consent, to send promotional offers and platform updates. You may withdraw this consent at any time through your account settings or by contacting support.

755win processes Personal Data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 755win, including account management, transaction processing and customer support.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations, including KYC/AML requirements, licensing conditions and any lawful court orders or regulatory demands.
• Legitimate Interests: Processing required for the legitimate business interests of 755win, including fraud prevention, platform security, system performance and responsible gambling monitoring — provided such interests are not overridden by your rights and freedoms.
• Consent: Processing for purposes such as marketing communications and optional analytics, where we have obtained your prior, explicit and informed consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

755win does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We may share data with the following categories of recipients only to the extent necessary and under appropriate contractual safeguards:

• Payment Processors: To facilitate deposits and withdrawals. Payment processors receive only the minimum data required to execute transactions. They operate under their own privacy policies and applicable financial regulations.
• Identity Verification Providers: To verify the identity and age of users as required by our compliance obligations. Documents submitted for KYC are shared only with authorised verification service providers operating under strict confidentiality obligations.
• Anti-Fraud & Security Services: To detect suspicious activity, prevent account compromise and protect the integrity of the platform.
• Analytics Providers: To analyse aggregated, anonymised usage data for platform improvement purposes. We do not share identified personal data with analytics providers.
• Legal & Regulatory Authorities: Where required by applicable law, court order or regulatory demand, we may disclose Personal Data to competent governmental or judicial authorities.
• Corporate Transfers: In the event of a merger, acquisition or corporate restructuring affecting 755win, Personal Data may be transferred to the acquiring entity as part of that transaction, subject to this Policy remaining in force.

755win retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. Our retention schedule is guided by the following principles:

• Active Accounts: Personal Data associated with an active account is retained for the duration of the account relationship and for a reasonable period thereafter to allow for the resolution of any disputes, refund requests or regulatory enquiries.
• KYC Documents: Identity verification documents are retained for a minimum period as required by applicable anti-money laundering legislation, which may extend to five (5) years or longer following the closure of an account.
• Financial Records: Transaction records, deposit history and withdrawal logs are retained for a minimum of five (5) years for financial audit and regulatory compliance purposes.
• Support Communications: Email and chat records relating to support interactions are retained for a period sufficient to resolve associated disputes, typically up to three (3) years.
• Technical & Usage Data: Log files and session data are retained for shorter periods appropriate to security monitoring and fraud detection, typically not exceeding twelve (12) months.
• Self-Exclusion Records: Where a self-exclusion order is in force, relevant account data is retained for the duration of the exclusion period and for such additional time as may be required to enforce the exclusion.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with industry-standard data destruction practices.

755win uses cookies and similar tracking technologies to operate the platform effectively, maintain session integrity, remember your preferences and generate aggregated usage analytics. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the platform. For browsers accessed in Pakistan — including Chrome on Android, which is widely used across Karachi, Lahore and Islamabad — standard browser cookie controls apply.

755win implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction or disclosure. Our security framework includes:

• TLS/SSL Encryption: All data transmitted between your browser and the 755win platform is encrypted using industry-standard TLS (Transport Layer Security). Users should always verify the presence of the HTTPS padlock icon in their browser before logging in or transacting.
• Password Security: Account passwords are stored using one-way cryptographic hashing. We do not store passwords in plaintext under any circumstances.
• Access Controls: Access to Personal Data is restricted on a need-to-know basis. Internal staff access is governed by role-based access controls and subject to confidentiality obligations.
• Intrusion Detection: Platform infrastructure is monitored for suspicious activity. Anomalous login attempts, unusual transaction patterns and access from flagged IP ranges trigger automated alerts for review.
• Data Breach Response: In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay and in accordance with applicable legal requirements.

Whilst we take all reasonable precautions, no online platform can guarantee absolute security. Users are encouraged to use strong, unique passwords, avoid accessing their account on unsecured public Wi-Fi networks, and report any suspicious account activity to our support team immediately.

755win may transfer Personal Data to service providers and infrastructure partners located in countries outside your country of residence, including outside Pakistan. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with this Policy and applicable data protection standards.

Safeguards employed for international transfers may include contractual clauses equivalent to those adopted under internationally recognised data protection frameworks, requiring recipient parties to apply data protection standards at least equivalent to those described in this Policy.

By using the 755win platform from Pakistan or any other location, you acknowledge that your Personal Data may be transferred to, stored and processed in countries other than your own. We will always endeavour to ensure appropriate protections are applied regardless of where your data is processed.

Subject to applicable law and the limitations described below, you hold the following rights in relation to your Personal Data held by 755win. To exercise any of these rights, please contact us using the details in Section 15.

The 755win platform is strictly intended for adults. Access by persons under the age of 18, or such higher minimum age as required by the applicable operator licensing jurisdiction, is prohibited. We do not knowingly collect Personal Data from minors.

Where we have reason to believe that a registered user is under the applicable minimum age, we will suspend the account, conduct an age verification review and, if confirmed, close the account and arrange for the return of any real-money balance. Any data collected in connection with a minor's account will be deleted as promptly as practicable following confirmation of the user's age.

Parents and guardians are encouraged to ensure that minors in their household do not have unsupervised access to the 755win platform or any account login credentials. If you have concerns about a minor accessing the platform, please contact us immediately at the address provided in Section 15.

755win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform functionality. The "Effective Date" displayed at the top of this document will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect how your data is processed or your rights in relation to it — we will provide notice to registered users. Notice may be provided via a prominent announcement on the platform or by email to the address associated with your account.

Your continued use of the platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. If you disagree with any updated provisions, you should discontinue use of the platform and request account closure in accordance with our Terms & Conditions.

If you wish to exercise any of your data rights, submit a data-related complaint, ask questions about this Privacy Policy, or report a data protection concern, please contact the 755win data team using the details below. All requests are handled in English and are processed in accordance with applicable data protection obligations. We aim to acknowledge all requests promptly and to respond in full within 30 days.